BY Shuttle
The Banff Airport Shuttle can easily and quickly transport you and your group to and from Banff.
This service offers multiple scheduled departures every day and allows you to spend more of your vacation enjoying and less of it waiting at the Calgary Airport.
Our goal is to get you to your destination as quickly and comfortably as possible. We'll get you to your door in two hours or less.
The Banff Airport Shuttle can easily and quickly transport you and your group to and from Banff.
This service offers multiple scheduled departures every day and allows you to spend more of your vacation enjoying and less of it waiting at the Calgary Airport.
Our goal is to get you to your destination as quickly and comfortably as possible. We'll get you to your door in two hours or less.
If you don't see your pickup or drop off location in the list, you can enter an address, hotel name or postal/zip code into the search field below to find the nearest option.
Any local address may also be selected as a dropoff location.
The following items are required and will added to your invoice at checkout time:
Do I need to tip the driver?
Bookings for bus and shuttle services do not include gratuity. 15% gratuity is standard in North America. Please do consider tipping for good service.
For private charter services, gratuity is paid at the time of booking. We choose our partners very carefully and incidents of poor service are extremely rare. However, if an incident of poor service were to occur then we will gladly issue a gratuity refund and take up the matter with our transportation partner
Is my pet allowed to travel with me?
No, on our shared transfers pets are not allowed to travel. This excludes service dogs who have been trained to carry out specific work. Please contact us first if you wish to travel with an animal and we will be able to advise on the options available.
What if I need to change my booking?
Contact us if you need to make changes to your booking. Changes made within 72 hours of travel are subject to availability. Additional fees may apply to adding passengers, sports equipment and other services.
Yes, if you are using our online booking system, select 'One Way' and you will not be asked for your return trip date.
No. We only accept payment by credit card (Visa, Mastercard or Amex). Full payment is required to secure your reservation at the time of booking.
We can often find something for you within that time but our services can sell out - especially during busy periods (school breaks, holidays, game days, etc), so book early to avoid disappointment. If you are booking within 72 hours of travel always call us to check availability before you book - payment does not guarantee availability.
No, your booking is not guaranteed until you receive your confirmation email. This is a separate email from your payment receipt. This is because some bookings have special requests that must be manually reviewed before the booking can be confirmed.
We will always strive to honour every booking made with us. On the rare occasion that we can find no availability however, this is not possible. Rest assured that if we are not able to confirm your trip then you will be refunded in full - though this may take 3 - 5 working days to be processed by the bank.
Confirmations are typically emailed within 24 hours of your transaction. If you do not receive your confirmation email within 24 hours, please check your email spam folder. If you still need help, please contact us.